Frequently Asked Questions

Here you'll find answers to some of the most common questions about our services, policies, and commitment to sustainability. If you don’t see your question here, feel free to reach out to us through our contact form or by phone—we’re here to help!

Our head office is based in Baltimore, Maryland, with R2 facilities located in Spartanburg, South Carolina, and Beltsville, Maryland.
Yes, we will make arrangements to pick up any quantity of obsolete equipment. We are committed to safeguarding our planet and believe electronic dumping contributes negatively to our rivers, oceans, and environmental degradation.
The R2 Standard (Responsible Recycling) is a set of environmental, health, safety, and data security practices designed for electronics refurbishers and recyclers. Developed by Sustainable Electronics Recycling International (SERI), it establishes guidelines to ensure safe, responsible processing of used electronics, promoting safe disposal, reuse, and recycling of e-waste. Companies that follow the R2 Standard must meet strict requirements, ensuring that they manage electronic waste responsibly and protect the environment, as well as the health and safety of workers and the community.
We source equipment from reputable partners, businesses, and government agencies in bulk quantities. We therefore pass on huge savings to our customers.
Send us an email or complete our contact form, and our team will be happy to assist you with any other questions.